Everything was awesome. Ian had to reschedule twice because of issues with the house that were outside of his control. On the 3rd time out the AC wasn’t working, he could have easily declined to do the inspection until the issue was fixed. Instead, he troubleshot the issue, got the AC working, and completed the inspection. We are coming from WA state and are not used to seeing this level of customer service. We will be arranging pest control services through you all and recommending you to anyone that needs an inspection. Thank you!